Code of Conduct
Expected behaviour for everyone using or attending Workassist Training services.
Code of Conduct
1. Purpose
This Code of Conduct sets expected behaviour for all learners, trainers, Training Providers, speakers, mentors, employees, corporate participants, parents/guardians, community members, reviewers and visitors using or attending Platform services.
The Platform is intended to provide a safe, respectful, inclusive, lawful, professional and learning-focused environment. Participation is conditional on compliance with this Code.
2. Core principles
All participants must act honestly, respectfully and professionally; comply with law and Platform policies; respect privacy and dignity; avoid harassment, discrimination, intimidation and abuse; protect intellectual property and confidential information; maintain academic and assessment integrity; use technology responsibly; and report serious misconduct promptly.
3. Learner obligations
Learners must attend on time, participate respectfully, follow trainer instructions, complete assignments honestly, avoid disruptive conduct, ask questions respectfully, use chat features responsibly and comply with attendance, assessment, recording and certification rules.
Learners must not share meeting links, course content, recordings, assessments, answer keys, trainer materials, certificates, LMS access or participant data with unauthorised persons.
4. Trainer and Training Provider obligations
Trainers and Training Providers must deliver programmes professionally, prepare adequately, respect participant diversity, avoid misleading claims, protect participant data, maintain confidentiality, use lawful content, avoid plagiarism, comply with schedules, disclose conflicts and cooperate with quality review and grievances.
Trainers must not solicit participants for off-platform payments, private sales, unauthorised coaching, marketing lists, unrelated services or competing programmes where the relationship originated through the Platform, except as authorised in writing.
5. Anti-harassment and anti-discrimination
Harassment, bullying, intimidation, threats, stalking, sexual misconduct, unwanted personal attention, hate speech and discriminatory conduct are prohibited.
Discrimination or abuse based on caste, religion, race, ethnicity, gender, gender identity, sexual orientation, disability, age, nationality, language, marital status, pregnancy, economic background, educational background, region or protected status is prohibited.
6. Child and student safety
Where programmes involve minors, all adults must maintain professional boundaries, avoid one-on-one unsupervised private communication unless authorised, avoid requesting unnecessary personal information and report safety concerns promptly.
7. Academic integrity
Users must not cheat, plagiarise, impersonate, submit work created by another person without disclosure, use unauthorised AI tools, share answer keys, manipulate attendance, falsify experience, fabricate documents or misrepresent completion.
8. AI tools
Users may use AI tools only where permitted by the programme rules. Trainers using AI-generated content must review it for accuracy, bias, safety, confidentiality and IP compliance.
9. Recording and privacy
Users must not record, screenshot, photograph, livestream, transcribe, download, distribute or publish sessions, chats, participant images, trainer images or materials without authorisation.
10. Offline event conduct
At offline workshops, users must follow venue rules, safety instructions, attendance processes, ID checks, emergency procedures, anti-harassment standards, equipment rules and reasonable instructions from organisers.
11. Community, chat and review conduct
Discussion forums, chat groups, Q&A tools, WhatsApp communities, Slack/Discord groups and review pages must be used for relevant learning purposes only. Spam, self-promotion, abusive comments, fake reviews, defamatory posts and personal attacks are prohibited.
12. Confidentiality
Corporate case studies, proprietary materials, participant information, trainer methods, client information, internal business data and non-public discussions must be kept confidential unless expressly permitted.
13. Conflicts of interest and professional boundaries
Trainers must disclose relationships, sponsorships, affiliate commissions, paid promotions, recruitment interests, commercial bias or product endorsements that may influence programme content.
14. Enforcement
Violations may result in warning, removal from session, chat restriction, review removal, certificate withholding, refund denial, access suspension, trainer delisting, payout hold, termination, legal action or reporting to authorities.
15. Reporting
Misconduct may be reported to contact@workassist.in. Urgent safety concerns should be marked βURGENT - SAFETYβ.